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Direct Metal Structures Testimonials

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Amanda was super at helping me choose my shed for my trailer and truck
Worked with Brandy at Direct Metal Structures. She worked hard to price match and beat a current quote I had gotten from another competitor. It was a pleasure working with her and I will recommend her to anyone looking for a metal building! Thank you for the painless process and answering all my questions.Steve
Brandy is wonderful she is helping me every step of the way. With me asking a 1000 questions
Very professional and tentative to my request.
Response from the owner: Keven, Thank you for your feedback on Amanda's service. We're pleased to hear she provided professional and attentive assistance, meeting our goal of exceeding customer expectations. Your satisfaction is important to us, and we appreciate you sharing your positive experience. If there's anything else we can do to improve, please let us know. Your support motivates us to maintain excellent service.-The Direct Metal Structures Team
I recently had the opportunity to purchase a metal structure lean tube from 5 Star Direct Metal Building. Floyd Lynch was my sales person. He was very knowledgeable and helpful in helping bring my vision to life.The assembly works were very friendly and efficient. When they finished, it looked like the lean tube was attached all the time.In conclusion overall, I highly recommend the metal structure lean tube for anyone in need of a reliable, versatile, and cost-effective structure.It is a standout choice in the metal lean tube market.Kenny McTeer
Response from the owner: Thank you, Kenny, for sharing your experience with Direct Metal Structures! We're delighted that Floyd Lynch provided excellent service and our assembly team efficiently created your seamless addition. We appreciate your high recommendation of our metal structure lean to, noting its reliability, versatility, and cost-effectiveness. Your feedback reinforces our commitment to quality products and exceptional service. Thank you for choosing Direct Metal Structures. We hope you enjoy your new lean to for years to come!-The Direct Metal Structures Team
I worked with a gentleman by the name of Juan Morales on my building requirements. Juan answered all my questions and made all the changes that I requested very quickly and professionally. If anyone is looking for some help with the design and great pricing on a metal building, I would strongly recommend that you call Juan with Direct Metal Structures.
Response from the owner: John,Thank you so much for taking the time to share your positive experience with Juan Morales from Direct Metal Structures. We're thrilled to hear that Juan provided such excellent service, answering all your questions and making the requested changes quickly and professionally. Your recommendation means a great deal to us and will undoubtedly help others who are looking for assistance with metal building design and pricing.-The Direct Metal Structures Team
Angel was awesome during the purchasing phase of our garage!!!
Response from the owner: Garry,Thank you so much for your wonderful feedback about Angel! We're thrilled to hear that she provided such excellent service during your garage purchase from Direct Metal Structures. It's team members like Angel who truly make a difference in our customers' experiences. We greatly appreciate you taking the time to share this positive comment, as it helps us recognize and celebrate our outstanding staff. We hope you your new garage, and please send us pictures when it is installed. Your satisfaction is our priority, and we're grateful for your business!-The Direct Metal Structures Team
Lexy was very helpful and the process was very simple!
Response from the owner: Jim,We're truly grateful for your feedback about Lexy and your experience with Direct Metal Structures. It's heartening to hear that you found the process simple and that Lexy provided helpful assistance. We genuinely strive to make every interaction as smooth and straightforward as possible for our clients. Your satisfaction means a great deal to us, and we're committed to maintaining this level of service. If you have any further thoughts or need any additional support, please don't hesitate to reach out. We value your input and look forward to serving you again in the future.-The Direct Metal Structures Team
Tyler listened to my questions and was able to answer all I asked. He was not pushy or aggressive, but rather gave me options. The process of placing my order took less than 10 minutes.
Response from the owner: Susan,We're truly grateful for your feedback and so pleased to hear about your positive experience with Tyler. It's heartening to know that he was attentive and helpful without being overbearing. We always strive to provide efficient and friendly service, so it's wonderful to hear that your order process was quick and smooth. Your kind words mean a lot to us, and we'll be sure to pass along your praise to Tyler. If there's anything else we can do to improve your experience in the future, please don't hesitate to let us know. Thank you for choosing our service.-The Direct Metal Structures Team
Ms. Laura from sales went far and beyond to assist me in assuring I got exactly what I was wanting. After several attempts we finally got the perfect building for my needs.Anyone needing a building please contact Laura ext.102 she’s the best.Thanks Ms. Laura 😘
Response from the owner: James,Thank you so much for your kind words about Laura. We're truly fortunate to have team members like her who go the extra mile for our customers. It's wonderful to hear that she helped you find the perfect building for your needs. Your satisfaction means a lot to us, and we're grateful for the time you've taken to share your experience. We'll make sure to pass along your compliments to Laura – it'll surely brighten her day. If you ever need any further assistance, please don't hesitate to reach out. We're always here to help.-The Direct Metal Structures Team
Is was the best service. I had when I best it was triple it was +++++
Response from the owner: Brian, We're thrilled about your service with our team and especially Kat! We take a lot of pride in ensuring our customers have a great experience from start to finish, and we are excited to hear you had that encounter. Please send us pictures of your building when it's installed.-The Direct Metal Structures Team
I recently started working with Direct Metal Structures, and my experience so far has been quite positive. The overall service and process have been good. My interaction with the company has primarily involved the design phase and the initial contract process.The design team was attentive to my needs and provided creative and functional solutions that aligned well with my vision. The contract process was straightforward and transparent, making it easy to understand the scope and terms of the project.I am looking forward to seeing how the project progresses and will be sure to post follow-up reviews as we move towards completion.
Response from the owner: Justin,Thank you so much for taking the time to share your positive experience with Direct Metal Structures. We're thrilled to hear that your journey with us has been smooth and satisfactory so far. Your feedback on our design team's attentiveness and creativity is truly appreciated - it's exactly what we strive for in every project.We're glad that you found our contract process clear and easy to understand. Transparency is one of our core values, and it's wonderful to know that it shines through in our interactions.Your anticipation for the project's progress is exciting for us too! We're committed to maintaining the same level of quality and attention to detail throughout the entire process. We greatly look forward to your follow-up reviews and are eager to exceed your expectations as we move towards completion.Thank you again for choosing Direct Metal Structures. Your trust in us is deeply valued, and we're dedicated to ensuring your project is a complete success. Please don't hesitate to reach out if you need any further assistance along the way.-The Direct Metal Structures Team
Amanda waas very helpfiul with everything has called many other companies before this one sue was able to give the best rate amd walk me through the process every step of the way all the way until it was finished if not for her would ha e probably passed on the purchase for now
Response from the owner: Isabella,Thank you so much for sharing your wonderful experience with Amanda! We're thrilled to hear that she provided such exceptional service and made your purchase process smooth and comfortable. It's fantastic that Amanda was able to offer you the best rate and guide you through each step with patience and expertise. Your feedback is incredibly valuable to us, and we're grateful that you took the time to let us know about the outstanding support you received. We'll make sure to pass along your kind words to Amanda and recognize her excellent work. If you need any further assistance in the future, please don't hesitate to reach out. We're always here to help!-The Direct Metal Structures Team
It has been an awesome experience especially dealing with Brandy. I must’ve It has been an awesome experience, especially dealing with Brandy. I must’ve been one of her been one of her more difficult customers she has been dealing with me and all of my questions for several weeks I have never worked with somebody, so patient and accommodating I would highly recommend your business as long as you have employees even close to the caliber that Brandy is, I don’t know what you’re paying her, but She deserves a raise
Response from the owner: Billy,Thank you so much for your wonderful feedback! We're thrilled to hear about your positive experience with our company, and especially with Brandy. It's heartwarming to know that she has been so patient, accommodating, and helpful throughout your interactions.We truly value team members like Brandy who go above and beyond to ensure our customers receive exceptional service. Your kind words about her dedication and professionalism are greatly appreciated, and we'll make sure to pass along your praise to both Brandy and our management team.Your recommendation means the world to us, and we're grateful for your trust in our business. We strive to maintain the highest standards of customer service across our entire team, and it's rewarding to hear that we've succeeded in your case.Thank you again for taking the time to share your experience. We look forward to continuing to serve you and exceed your expectations in the future. If there's anything else we can assist you with, please don't hesitate to reach out.-The Direct Metal Structures Team
My experience with Julius was excellent. He was very professional and knowledgeable from the beginning to the end of the sale would recommend him to anyone. Thank you.
Response from the owner: James,Thank you so much for your wonderful feedback about Julius! We're thrilled to hear that your experience was excellent from start to finish. It's fantastic to know that Julius demonstrated such professionalism and expertise throughout the sales process. Your recommendation means a great deal to us and will certainly be shared with Julius and our team. We truly appreciate you taking the time to share your positive experience, and we're grateful for your trust in our services. Please don't hesitate to reach out if you need any further assistance in the future. Thank you again for your valued support!-The Direct Metal Structures Team
Lexy was great to work with!!! Blood sweat and tears we got it done!! THANK YOU ❣️
Response from the owner: Sarah,Thank you so much for your wonderful feedback about Lexy! We're thrilled to hear that you had such a positive experience working together. Your dedication and perseverance in seeing the project through to completion are truly admirable. We greatly appreciate your recognition of Lexy's hard work and commitment. It's collaborations like these that make our work so rewarding. Thank you again for sharing your enthusiasm – it means the world to us! Please don't hesitate to reach out if you need any further assistance in the future.-The Direct Metal Structures Team
Excellent customer service. Very responsive and available to work with us.
Response from the owner: Donna,Thank you so much for the 5-star review! We really appreciate you taking time out of your day to review Tyler and his customer service throughout the process. We will certainly pass on that you had a great experience with him! Let us know if there is anything we can do between now and when your building is installed and be sure to send us pictures when it is installed!-The Direct Metal Structures Team
Kat made this process so easy! I'm excited about our new building and the fun features she suggested to appease my husband while keeping peace in our household.
Response from the owner: Shawna,Thank you so much for your kind words about Kat. We're truly grateful for your feedback and delighted to hear that she made the process easy for you. It's wonderful that you're excited about your new building, and we're pleased that Kat was able to suggest features that work well for both you and your husband. We always aim to create harmonious solutions for our clients, and it's heartening to know we've succeeded in your case. If you need any further assistance or have any questions as you move forward with your new building, please don't hesitate to reach out. We're here to help in any way we can.-The Direct Metal Structures Team
Brandy did a great job with the ordering of our carport. Her communication is excellent. She kept in touch through text and calls. She told me I can reach out to her throughout the process for anything.I can’t wait for our carport to be installed!!If you want seamless customer service give her a call at ext 103.
Response from the owner: Sharon,Thank you for sharing your positive experience with Brandy! We're delighted her excellent service and communication made your carport ordering process smooth. Her dedication to keeping you informed exemplifies our commitment to customer satisfaction. We appreciate your recognition of Brandy's outstanding work and your recommendation. Your feedback is invaluable, and we're excited about your upcoming carport installation. If you need further assistance, please don't hesitate to contact us. We look forward to continuing to provide excellent service!-The Direct Metal Structures Team
Working with Tyler Hawks (ext. 112) for my building design was a breeze. Tyler was more than accommodating to all the changes I had throughout the design process and answered all my questions/ concerns. Excited to get this going and will post pics when it’s all complete.
Response from the owner: Porfirio,Thank you so much for the kind words about our very own Tyler Hawks. He certainly is a great guy and we're glad he made the process as easy as possible for you! We look forward to seeing those pictures once your structure is up - thanks and have a great week!-The Direct Metal Structures Team
Sales people are friendly and very personable, they clearly communicate the terms of agreement and have been very patient with me while I made those choices in how I wanted my building. Thank you again Sarah and I look forward to buying from you again
Response from the owner: Justin,Thank you for the kind review of us here at Direct Metal Structures, and especially Sarah! So glad she was able to make the process easy for you and that you were able to get the building you wanted. We would love to see pictures of your building when it is installed! Have a great week!-The Direct Metal Structures Team
If you are needing a carport or a garage Amanda Simmons would be the person you need to talk to. Very polite and professional and she knows her job and she does a excellent job at it
Response from the owner: Eric,First of all thank you for the kind 5-star review, and second of all, you're not wrong - Amanda is certainly all of those things and more and we're lucky to have her. We can't wait to see your building when it is installed!-The Direct Metal Structures Team
Brandy B. Ext 103 was super nice and a joy to work with! The process wad quick and easy and my building was affordable.
Response from the owner: Jessica,Thank you so much for the kind 5-star review of our amazing Brandy! She is awesome and I'm glad she was able to help you get the building you were looking for. Don't forget to send us some pictures when they are installed. Have a great week!-The Direct Metal Structures Team
Very pleased with an Associate from direct metal structures James LittleJohn was very professional ,very patient with me as we try to come up with a game plan for a RV cover. James was very knowledgeable in the shed covers and very helpful
Response from the owner: Max, Thank you so much for the 5-star review and for your kind words about James LittleJohn. We're truly grateful for your feedback and delighted to hear about your positive experience. It's our aim to provide helpful and patient service to all our customers, and we're glad James was able to assist you with your RV cover plans. We appreciate you taking the time to share this, as it helps us continue improving our service. If you need any further assistance, please don't hesitate to reach out. Your satisfaction is important to us.-The Direct Metal Structures Team
I told Kat she was great, but I reckon she already knew.
Response from the owner: Landon,I appreciate the 5-star review and kind words about Kat, she is pretty great! I'm so glad your experience so far has been great with us, and we look forward to seeing pictures of your building installed!-The Direct Metal Structures Team
Kat was ery easy to work with. Highly recommend. Quality customer service. Exceeded our expectations in designing and ordering our metal structures.
Response from the owner: Wesley,Thank you so much for the 5-star review and kind words. We love to hear our customers give high praise for Kat, she is great! We can't wait to see pictures when your structure is installed! Have a Happy 4th of July with family and friends.-The Direct Metal Structures Team
Fast and easy excellent serviceTyler hawk #112
Response from the owner: Dereck,Thank you so much for the 5-star review!! Tyler is great and I'm glad you had a great experience with him during your buying process. Please send us pictures of the building when it is installed! Thank you.-The Direct Metal Structures Team
Angel was awesome to work with! Very friendly and made sure everything was set up the way I wanted! Awesome experience!
Response from the owner: Brian,So excited to hear you had a great experience with Angel! We take our time to make sure you feel great about your purchase and are able to get all the customizations you wanted. Can't wait to see the building once it's installed!-The Direct Metal Structures Team
Want to give a big shout out to Misty Hall ext. 105 for a great experience with the sell of my new 24x30 garage . I’m really glad she suggested wainscoting the metal it made all the difference in the appearance of the building .It all went just like she said it would . I’m very pleased with the product it looks fantastic . The install crew was on point with building it and cleaning up afterwards. . I hope to get many years of use out of it . Thanks Misty !!
Response from the owner: Steve, Thank you the 5-star review and these awesome pictures! We're so glad you love your building!! The wainscoting certainly does make it pop - Misty was certainly right on that one! It means a lot to read these kind words and gives us motivation to bring others the same experience as you!-The Direct Metal Structures Team
Great experience and great pricing . Thank you Amanda ext 109 . I have been shopping for a rv car port for over a year and I finally got the one I wanted at the price I wanted . Thank you Amanda .
Response from the owner: Luke,It's great to hear Amanda was able to provide you with great service and help you find a carport at a price you were happy with. Thank you so much for the 5-star review and be sure to send us pictures when it is installed!-The Direct Metal Structures Team
Julias Lanier # 115 was very professional, helpful and courteous. He was a great help in understanding our concerns
Response from the owner: David,Thank you so much for taking the time to share your positive experience with Julias Lanier. We're thrilled to hear that he provided such professional, helpful, and courteous service. It's wonderful to know that Julias was able to effectively address your concerns and provide clear explanations. We truly appreciate your feedback, as it helps us recognize our team members who go above and beyond. Your kind words will be passed along to Julias and our management team. We value your business and look forward to continuing to serve you with the same level of excellence in the future. Please don't hesitate to reach out if you need any further assistance.-The Direct Metal Structures Team
The process was incredibly fast.Juan is very knowledgeable & stayed in contact with me through the process. He answered all of my questions.Thank you Juan!!!!!
Response from the owner: Justine, Thank you so much for your wonderful feedback! We're thrilled to hear that the process was incredibly fast and that Juan provided such excellent service. It's fantastic to know that he stayed in constant communication with you and addressed all your questions thoroughly. We truly appreciate you taking the time to acknowledge Juan's expertise and dedication. Your kind words mean a lot to us, and we're grateful for customers like you. We'll make sure to pass along your compliments to Juan. Thank you again for choosing our services!-The Direct Metal Structures Team
Victoria was very helpful,courteous,and knowledgeable. She was also very patient. She took the time we needed to answer all of our questions. We never felt rushed. There is something called Customer Service,But Victoria gave Service To The Customer. Thank you for your professionalism and a job well done!
Response from the owner: Valerie,Thank you so much for your wonderful feedback about Victoria! We're thrilled to hear about your exceptional experience. Victoria truly embodies our commitment to outstanding customer service, and we're delighted that she was able to assist you so thoroughly and patiently. Your recognition of her professionalism, knowledge, and genuine care for customers is greatly appreciated. We'll make sure to share your kind words with Victoria and our team. It's customers like you who inspire us to continually improve and maintain our high standards of service. Thank you again for taking the time to share your positive experience with us!-The Direct Metal Structures Team
I would to thank Angel for all of her help , she answered all of my questions and worked hard to get the type of building I was looking for at a certain price point.
Response from the owner: Danny,We're thrilled to hear that she provided such excellent assistance and went above and beyond to meet your specific needs. Angel's dedication to finding the right building within your budget is truly commendable, and we're grateful for team members like her who consistently deliver outstanding service.Your feedback is invaluable to us, as it helps us recognize and celebrate the hard work of our staff. We appreciate your trust in our services and are delighted that we could meet your expectations. If you need any further assistance in the future, please don't hesitate to reach out. Thank you again for your kind words and for choosing our services.-The Direct Metal Structures Team
Nice and friendly. With a lot if good information. More then another company gave me. Very happy with the salesman.
Response from the owner: Faye,Thank you so much for your kind words. We're truly touched by your positive experience with our salesperson. It warms our hearts to hear that you found them nice, friendly, and informative. We understand how important it is to feel valued and well-informed when making decisions, and we're glad we could provide that for you. Your happiness means the world to us. If there's anything else you need or if you have any questions in the future, please don't hesitate to reach out. We're always here to support you with the same level of care and attention.-The Direct Metal Structures Team
Very smooth transaction. Victoria was easy to work with.
Response from the owner: Dennis,Fantastic news! We're thrilled to hear you had such a great experience working with Victoria. It's always exciting when transactions go smoothly, and we're so glad she made the process easy for you. Your satisfaction means the world to us! If you need any further assistance or have more great experiences to share, please don't hesitate to reach out. We're always here to help and love hearing about happy customers like you!-The Direct Metal Structures Team
Tyler was super helpful and answered all of my questions!
Response from the owner: Stacy,So happy that you had a great experience with Tyler! He is awesome, and I'm glad he was able to help you with all your metal building needs. We look forward to seeing your building when it is installed.-The Direct Metal Structures Team
Great guy new exactly what he was doing thanks
Response from the owner: Danny, Love hearing you had a great experience with our team. Who did you deal with on our sales team so I can let him know? Look forward to seeing pictures of your building installed!-The Direct Metal Structures Team
You made our experience so easy and I can’t thank you enough for saving us that much time and money.. we would highly recommend you to any one of our contractor buddies..
Response from the owner: Michelle, Thanks for the 5-star review! I'm so glad you have had a great experience with our team here at DMS. We take our customer service very seriously, and try to provide the best experience for our customers. We can't wait to see your building when it is installed.-The Direct Metal Structures Team
We would like take this time to thank Juan for being so pleasant and answering all of our questions and being an outstanding salesman.
Response from the owner: Ernest,We love to hear that you had such a great experience with Juan! We take our customer service very seriously and happy to hear he was able to answer all your questions while building a relationship with you along the way. We look forward to seeing your building when it is installed!-The Direct Metal Structures Team
Company was very helpful in helping us get the structure we wanted. Brandy did a GREAT job!
Response from the owner: Rodney,So happy you had a great experience with our sales team, especially Brandy! She is awesome and we are lucky to have her. Along with her amazing personality, I know she worked hard to get you everything you wanted on your structure! Thank you for your business, we look forward to seeing pictures of your structure!-The Direct Metal Structures Team
Jeff made process very easy. The wait to get building built was longer than led to believe. Would call to try and get updates and never could get calls returned or get a straight answer. Ladies answering the phones were more helpful than anyone. Once you finally get someone out to do the installation it's great. Hard working and respectful guys. They do use a sub contractor to do the work. In the end it looks great!! Would definitely use this company again and would recommend them to anyone. Great price and great product. Nothing is perfect but believe these guys strive to do it right and try to make everything as right as possible.
Response from the owner: Robert,Glad we had a great conversation on the phone. We apologize once again for the communication after the sale and will be diligent to fix it in the future. I've spoken with the manufacturer who said they would talk to the installation crew for the issues you had after the installation. I spoke with Jeff and Bri and we will work to improve our communication in the future. Thank you for giving open and honest feedback and listening to our perspective on the phone. Would shake your hand if I could sir! Have a great week.-Hunter and the Direct Metal Structures Team
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