Metal Building Warranties
Direct Metal Structures works with more than one manufacturer. Because of that, warranties aren’t one-size-fits-all. Coverage can change depending on the building, the installation location, and the options chosen at the time of order.
Below, we’ll give you a general overview of common warranty types, what isn't usually covered, and how to start a claim if an issue comes up.
Disclaimer: Any modification, misuse, or unapproved alteration of a structure can void building warranties.
The Warranties We Offer
Warranty coverage will depend on the manufacturer tied to your building. That said, most Direct Metal Structures orders include some version of the warranties listed below.
Limited Warranty Against Rust-Through
This warranty is meant to cover steel framing and paneling that rusts completely through because of a material defect. It does not usually apply to surface rust, discoloration, or corrosion caused by weather or moisture exposure.
Workmanship Warranty on Installation
A workmanship warranty applies to the installation itself. It typically covers problems caused by installation errors, not damage from storms, settling, or changes made after the building is installed.
Limited Warranty on Paint Finish
Paint finish warranties usually focus on peeling, flaking, or blistering that happens earlier than expected. Some fading over the course of your building’s life is normal and is often excluded from coverage.
Wind and Snow Warranty
This warranty confirms your building is engineered to meet specific wind and snow load ratings in your county. It only applies when the structure is installed correctly and used as intended.
Warranty Limitations
Every metal building warranty has limits. Understanding those limits ahead of time helps avoid confusion later on. The most common include:
Filing a Warranty Claim
If something doesn’t look right and you think it may be a warranty issue, it’s best to start the process sooner rather than later. Clear information helps move things along.
Gather Order Details
Find your invoice, order number, installation date, and any related paperwork. This helps identify the manufacturer and the warranty tied to your building.
Take Clear Photos and Videos of Damage
Use good lighting and take photos from different angles. Show the issue up close, but also include wider shots for context.
Write a Short Description
Explain what you're seeing, when it started, and whether it's changed over time. A simple timeline helps.
Contact Direct Metal Structures
Reach out to our team to submit your claim. We'll coordinate with the manufacturer and walk you through the next steps.
Direct Metal Structures is Your Destination for Quality Metal Buildings
Direct Metal Structures is proud to be your partner for metal buildings, metal garages, metal barns, RV covers, and more. We assist with building design, ordering, and provide support through every stage of your purchase.
We’re here for your warranty questions and are more than happy to assist you with filing a claim.
FAQs about Warranties
Warranties can raise questions, especially when different manufacturers are involved. To give you a clearer picture of what to expect, we’ve answered a few of the questions we hear most often: